Nordstrom has its foundation in Seattle, Washington and is operated as a high end chain of department stores which are placed all over the country. This company started as a retail store which focused in footwear. In present times, the company is selling jewelry, home décor, clothing, furniture, and beauty products. The company is in a lookout for hiring employees at entry level job positions who can perform the job of sales persons for abovementioned departments and other capacities all through the retail stores. The company had an effective philosophy for business interactions which led to a dependable customer base. The philosophy urged in providing the best services, value and quality to customers.
At present, the Nordstrom chain has 115 department stores all over the United States. Also, there are many retail outlets which work under different banners like Jeffrey Boutique, Last Chance, and Nordstrom Rack. There were about 52,000 employees working for Nordstrom as in 2009.
Working Hours – The Nordstrom store is open from Monday to Saturday 9:30 am to 9:00 pm. On Sundays, the timing is 11:00 am to 7:00 pm.
Age Eligibility- The age criterion for working at this store is 16 years.
Career Opportunities @ Nordstrom Department Store:
Merchandise Handler, Cashier, Assistant Manager, Wedding Stylist, Customer Service Representative, Shoe Shiner, Sales Counter Manager, Stock Team Member, Loss Prevention Associate, Store Manager, Administrative Assistant, Customer Service Specialist, Jewelry and Watches Sales Associate etc.
It was in the year 1901, in Seattle, Washington, where John W. Nordstrom opened a shoe store. As years passed, the company progressed into a booming business based on value, quality, service and selection. As years passed, the chain of retail stores grew following which the Nordstrom chain began delving into some other different areas of retail marketing. A long chain with 180 outlets in 27 states was formed generating close to $6.49 billion in 2003 by sales. In the present times, the Nordstrom has become a chain of department stores of high end. The focus of the retailer is to sell upscale apparel in addition to offering customers house wares, beauty products, furniture, and jewelry to mention a few.
There are around ninety flagship department stores owned by Nordstrom along with fifty Rack outlets in the U.S. To add on, there are about 35 Façonnable boutiques too.
The company is found in all the major states of America.
The belief of the company is that supporting the community that the company serves, is the most important. Contribution in the form of cash, making a local organization a partner, or even volunteering time to the community comes under the Nordstrom’s community initiatives. Brilliant organizations that champion culture and arts are focused by the company. Community development, education, environment, and health are also focused on by the company.
It was declared by Nordstrom that a transition will be made to utilize shopping boxes and bags that are environment friendly and cause minimum pollution along with being bio-degradable. Cotton handles that are durable will be utilized. Also, gift boxes which are fully recyclable would be brought into use. The former bags and boxes which have silver foil would be fully replaced by using silver ink which makes them fully recyclable.
Apart from being a publically held organization on NASDAQ, the company has the ticker NOBE (Nordstrom Best). In 2009, it had revenues close to $8 billion. It trades on the NYSE (New York Stock Exchange) using the ticker symbol: JWN.
Jobs Descriptions & Remuneration
At present, the stores all over the country are hiring Sales Associate, Sales Associate-Monthly, and Intern Hourly. A golden chance is offered by these positions for workers who are new. These include the opportunity to gain customer experience as well as retail experience.
Sales Associate –
A person at this position helps customers to find products that they are trying to locate in the store. The sales associate has to be courteous and should deal with customers in a friendly way. The sales associate, on an average gets $11.97 per hour.
Sales Associate – The sales associate – Monthly is given the job on monthly salary and does a job similar to that of a sales associate on hourly basis. The difference is that the Monthly Sales Associate is responsible for processing credits which are from customers, inventory and scheduling. The duty of handling customers who have any problems lies with these associates. In addition to this, these associates are there to help other sales associates having any problems with the organization, a customer or a co-associate. The monthly salary (average) offered to the sales associate is $2,136.
Intern – Hourly –
Usually, a person at this post is under instructions of a monthly sales associate. This intern is generally under training which is for the monthly or the hourly salaried position. Before they take over the position assigned to them, they have to go through the complete training period. The normal salary for interns is $9.97 per hour.
Advantages of working @ Nordstrom Department Store
Employees working at least 129 hours per month on an average are eligible to get additional packages along with the regular salary. Sales associates also get commission pay. In addition to the basic salary, the employees also receive some percentage of sales.
There are numerous job benefits being provided by Nordstrom store. The benefits are listed as below:
- 401 (k) insurance
- Profit sharing
- Adoption Financial assistance
- Merchandise discount
- Group legal service
- Employee assistance program
- Flexible spending accounts
- Life insurance
- Long term and short term disability
- Dismemberment insurance and Accidental death
- Vision, Dental and Medical coverage
Job Interview Questions for Nordstrom Department Store:
Here are some probable questions which may be asked in the interview session. Candidates may also predict and frame more questions with respect to their qualifications and experience.
- Why did you choose Nordstrom Department Store to apply for a job even as there are so many companies in the market?
- How much salary do you expect to earn from the company at a monthly or an hourly basis?
- Why do you think that we would appoint you for a designation in this company?
- How would you deal with some customers who are impatient or irritating?
- Where do you visualize yourself four or five years from now?
- Do you carry any type of experience as far as the sales environment ois concerned?
- Did you exceed the expectations laid by your manager at any point of your career till date? Please elaborate.