The W hotel group is a subsidiary of handled by Starwood Hotels and Resorts. The hotel entitles a service guideline known as whatever & whenever. According to this policy whatever you want or whenever you want, till the time it’s neither immoral nor illegal, is wrong.
Moving on, each site is totally constructed with iconic design & exclusive luxury structure, the visitors completely enjoy their stay.
Working Hours: The brand is open 24 hours & 7 days a week.
Age Eligibility: 18 years is the job commencement age at W hotels.
Career Opportunities: Following are the job designations you will get excited for. Concierge, Front Desk Agent, Bell Person, Housekeeper, Receptionist, Customer Service Representative, Banquet House Attendant, Valet Attendant, Maintenance Technician, Catering Sales Manager, Room Attendant, Food and Beverage Associate, Cook, Server, Operations Manager, Massage Therapist, Bar Attendant, Bartender, Inventory Clerk, Nail Technician, Spa Attendant, Guest Services Associate & Welcome Office Manager.
History: W hotels started its business in year 1998 in New York. The brand operates under the name of Starwood Hotels & Resorts. After working consistently for such long period, the hotel in present times has settled more than 40 branches throughput the globe.
Presence: This hospitality group can be seen both domestically as well as globally on several locations in the United States, Greece, Egypt, Morocco, Mexico & Taiwan.
Additional Services: W Hotels customer services are quite different & unique from other brands. These amenities make you feel like home at each location during your stay. The list involves: Video conferencing service, luggage storage, PrintMe service, SMS text concierge, WIRED business center, express check-in and checkout, florist, shopping nearby, 24-hour welcome desk, wireless high speed internet access in guest rooms, babysitting service & cellular telephone rental.
Financial Stature: The branded W Hotels is a franchise of Starwood Hotels and Resorts Worldwide, Inc. This hospitality group is listed on NYSE under ticker HOT & also functions publically. In 2011, its annual income was $403 million.
Job Descriptions & Remuneration:
Most commonly appointed job positions at this brand are as follows:
Operations Manager- This is a very high paying job. Therefore, it includes ample of opportunities & daily tasks. He/she is responsible for reporting to Managing Director. Furthermore, the key job role is to supervise daily operations, update data, prepare payroll & accounts as well as dealing with the concerned department.
Customer Service Representative- An entry level job position which needs to complete quite a few daily activities. Its major role is to assist customers with complete information, maintain the record of guest interaction as well as helping team members with profitable results.
Advantages of working @ W Hotels:
First & the foremost objective of W hotels are to provide complete guest satisfaction. Secondly, the brand takes a good care of its associated workers. In this direction, it constantly comes up with a large number of employee development schemes & plans. Few major facilities can be stated as: 401K savings plans, work – life program, flexible work environment, munificent salary structure, meal allowances, flexible dependent plan, savings bonds, disability coverage, provident fund, weekly pay, weekly paychecks, tuition assistance, direct deposits & life insurance as well.
W Hotels Job Application
Job Interview Questions @ W Hotels:
Career strengthening interview questions are listed here.
- Brief us about your daily work schedule.
- In what terms our schedule will get hampered after getting selected in our company?
- What is the best possible way to satisfy a customer?
- How will you manage rotational shift timings?
- What is your expected salary?
- What role does a hotel plays in the life of the general public?
- What do you understand by customer service?