Crowne Plaza is a modernized chain of hotels offering complete customer satisfactory services during your travels and meetings. The company is a highly ranked brand and a major part of InterContinental Group of Hotels. This grand organization holds the largest place in the world in terms of hotel rooms. The group owns and manages more than 3,600 hotels including approximately 537,500 service rooms in almost all key nations of the world. Other major brands operated by the organization are: Crowne Plaza Hotels & Resorts, Holiday Inn Express, Hotel IndigoTM, InterContinental Hotels & Resorts, Staybridge Suites, Holiday Inn Hotels and Resorts and Candlewood Suites.
Working Hours: The hotel offer its services for 24 hours and 7 days in a week.
Age Eligibility: After completing 18 years or more, you can start your career with Crowne Plaza.
Career Opportunities: These are the job designation you can chose and work with the company. Steward, Public Areas Attendant, Cashier, Front Desk Agent, Room Generalist, Shift Supervisor, Security Officer, Spa Concierge, Laundry Attendant, Maintenance Representative, Server Assistant, Bartender, Weekend Front Desk Agent, Greeter, Room Specialist, Room Attendant, Bellman, Pantry Cook, Restaurant Server, Reservation Agent, Bar Server, Pool Technician, Room Service Captain, Housekeeper, Shuttle Driver, Lifeguard, Sous Chef, Cook, Line Cook, Sommelier, Hotel Events Manager, Operations Manager, Human Resource Manager, Night Manager and Guest Service Manager.
History: Crowne Plaza is a reputed and well-established brand serving its customers continuously from more than eighty years. The hotel was started in 1927 and earlier named as Holiday Inn Crowne Plaza. It is a part of the InterContinental Hotels Group.
Presence: This InterContinental brand, Crowne Plaza is present in over 52 major countries. These are: India, United States of America, Austria, Egypt, Argentina, Pakistan, Belgium, China, Australia, Germany, Brail, Indonesia, Chile, Costa Rica, Finland, Denmark, Guatemala, Israel, Venezuela, Sri Lanka, Netherlands, United Arab Emirates, Japan, Jordan, Uruguay, Norway, Poland, Oman, Saudi Arabia, Sweden and many others.
Additional Services: This global brand is the most delighted place to meet and cherish each moment. A genuine relaxed atmosphere encourages employees to work with great enthusiast. The company, in this direction provides several sparkling services to all customers.
- Wake-Up Calls
- Crown Plaza Priority Club
- Quality dining
- Global Concierge
- Guest rooms with dataport & voicemail facilities
- Wi-Fi Internet access and
- Fully equipped Fitness Center
Financial Stature: Crowne Plaza is a brand which is registered in the market as “Upscale Hotels and Resorts”. The owner of this company, InterContinental Hotels is listed on NYSE along with title IHG. It’s a publically managed organization. Headquarter is located in Denham, Buckinghamshire in United Kingdom. Net income in year 2011 was measured around $460 million.
Jobs Descriptions & Remuneration:
The job positions which are in constant need of qualified employees.
Cashier- As a Cashier, you will be responsible for collecting payments by cash, credit cards, debit cards, checks and vouchers. You need to greet the customers entering into hotel. Solving customer’s quarries. Provide trading stamps and food coupons. Maintain clean and hygienic checkout areas.
Prep Cook- Prep Cooknormally perform his/her role under the supervision of senior kitchen staff members. These workers possess hands on knowledge in preparing vast recipes of fryers, ovens, broilers, grills as well as many others. Additionally, maintaining 100% product quality is another important criterion.
Operations Manager- In hotel industry, Operations Managers are accountable for handling accounts payable, accounts receivable, data entry, grant report entry, payroll, HR assistance and operating several other miscellaneous activities. He/she need to thoroughly observe financial planning, management and systems.
Advantages of working @ Crowne Plaza:
The morale booster career advantages are marked downwards.
- 401(k) retirement plan
- Healthcare flexible spending accounts
- Sick leaves
- Life insurance plans
- Paid vacation
- Weekly pay
- Compensated job training
- Employee stock purchase plans
- Meal discounts
- Flexible work scheduling
- Hotel uniforms, name tags and business cards
- Tuition reimbursement
- Annual bonuses
- Provident fund
- House owner insurance
- Dependent care and
- Pet insurance
Job Interview Questions @ Crowne Plaza:
Few important and frequently asked interview questions.
- Tell us something about yourself.
- How flexible is your work schedule?
- What are the key responsibilities of a hotel associate?
- How comfortable are you working in shifts?
- Do you possess any previous work experience of the same field?
- Which hospitality section do you think is the most challenging in modern era?
- How would you handle a customer behaving very rudely?